Privacy Policy
Last Updated: (28-11-2025)
Rich ‘N’ Royal Flowers (“we”, “us”, “our”) operates the website https://richnroyalflowers.com/ (the “Website”). This Privacy Policy explains how we collect, use, and protect your personal data when you visit or purchase from our Website. We are committed to complying with applicable privacy regulations in the United Arab Emirates (UAE).
1. Information We Collect
We may collect the following types of information:
A. Personal Information
Full name
Email address
Phone number
Billing address
Delivery address
Payment details (processed securely through third-party gateways—we do not store card details)
B. Usage & Technical Data
IP address
Browser type and version
Device information
Pages visited on our website
Cookies and tracking technologies
C. Order & Communication Data
Order history
Support messages
Customer service inquiries
2. How We Use Your Information
We use your information for the following purposes:
To process and deliver your orders
To arrange delivery and communicate updates
To personalize your shopping experience
To improve website performance
To respond to customer service requests
To detect, prevent, or address fraudulent activities
For marketing (only with your consent)
3. Cookies
We use cookies to improve site functionality, remember preferences, and analyze website traffic. You may control cookie settings through your browser.
4. Sharing of Personal Data
We may share data with:
Payment processors (e.g., Stripe, PayPal)
Delivery partners within the UAE
Technical service providers (hosting, analytics)
We do not sell your personal information.
5. Data Security
We implement appropriate security measures to protect your personal information. However, no online transmission is fully secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on UAE regulations, you may have the right to:
Request access to your data
Correct inaccurate information
Request deletion of your data (where applicable)
Opt-out of marketing communications
Requests can be made at: support@richnroyalflowers.com
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
8. Children’s Privacy
We do not knowingly collect information from individuals under the age of 18.
9. Changes to This Privacy Policy
We may update this policy periodically. Changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
For any privacy concerns or inquiries, please contact us at:
Email: support@richnroyalflowers.com
Location: Dubai, United Arab Emirates
