Terms and Conditions
Last Updated: (28-11-2025)
Welcome to Rich ‘N’ Royal Flowers. By accessing https://richnroyalflowers.com/, you agree to comply with the following Terms and Conditions. Please read them carefully.
1. Use of the Website
By using our website, you confirm that you are at least 18 years old or accessing under the supervision of a legal guardian. You agree not to misuse the website in any unlawful manner.
2. Products & Services
Rich ‘N’ Royal offers flower arrangements, gifts, and related products. All products are subject to availability.
Substitution Policy
Due to seasonal and market conditions in Dubai, certain flowers or packaging may be substituted with equal or higher value alternatives while maintaining the overall look and quality.
3. Pricing & Payments
Prices are listed in AED (United Arab Emirates Dirhams).
We reserve the right to update prices at any time without notice.
Payments must be made through approved online payment gateways.
We do not store credit card information.
4. Delivery Policy
Deliveries are available within Dubai and selected UAE areas.
Same-day delivery is subject to cut-off times and availability.
Incorrect delivery details provided by the customer may result in delays or failed delivery.
5. Order Acceptance
We reserve the right to refuse or cancel an order for any reason, including but not limited to:
Unavailability of product
Payment issues
Suspicion of fraudulent activity
6. Cancellations
Cancellations will only be accepted before order preparation begins. Floral products are perishable; once an order is prepared or dispatched, cancellations may not be possible.
7. Intellectual Property
All content on the website—including images, designs, logos, and text—is the property of Rich ‘N’ Royal. Unauthorized use is prohibited.
8. Limitation of Liability
Rich ‘N’ Royal is not liable for:
Delays caused by third-party couriers
Incorrect delivery information provided by the customer
Allergic reactions to flowers
Indirect or consequential damages
9. Account Responsibilities
Customers are responsible for maintaining the confidentiality of their account and password.
10. Governing Law
These Terms & Conditions are governed by the laws of the United Arab Emirates.
11. Contact Information
For inquiries or support:
Email: support@richnroyalflowers.com
Location: Dubai, United Arab Emirates
